Office 365 and GP Error Message

If you are using Office 365 and Dynamics GP and are seeing the following error message when emailing or printing from GP to Word templates then you will need to roll back your build of Office 365.

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There is currently an issue with the Office builds that were released on September 8^th and likely installed on the 9^th.

Channel	Version	Build	Release date	Previous Build
Current Channel	2008	13127.20408	September 9, 2020	13127.20296
Monthly Enterprise Channel	2007	13029.20534	September 8, 2020	13029.20534
Monthly Enterprise Channel	2006	13001.20648	September 8, 2020	13001.20520
Semi-Annual Enterprise Channel (Preview)	2008	13127.20408	September 8, 2020	13127.20408
Semi-Annual Enterprise Channel	2002	12527.21104	September 8, 2020	12527.21104
Semi-Annual Enterprise Channel	1908	11929.20946	September 8, 2020	11929.20946

The link below outlines how to check what version you are using, along with how to rollback Microsoft Office and Disable Updates.

Microsoft Dynamics GP crashes/closes when emailing after Office Update - Microsoft Dynamics GP Community

You should follow up with your IT provider if you are receiving the error message. If you have any questions or concerns please contact our GP Support team.

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