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Office 365 and GP Error Message

If you are using Office 365 and Dynamics GP and are seeing the following error message when emailing or printing from GP to Word templates then you will need to roll back your build of Office 365.

There is currently an issue with the Office builds that were released on September 8th and likely installed on the 9th.

Channel Version Build Release date Previous Build

Current Channel

2008

13127.20408

September 9, 2020

13127.20296

Monthly Enterprise Channel

2007

13029.20534

September 8, 2020

13029.20534

Monthly Enterprise Channel

2006

13001.20648

September 8, 2020

13001.20520

Semi-Annual Enterprise Channel (Preview)

2008

13127.20408

September 8, 2020

13127.20408

Semi-Annual Enterprise Channel

2002

12527.21104

September 8, 2020

12527.21104

Semi-Annual Enterprise Channel

1908

11929.20946

September 8, 2020

11929.20946

The link below outlines how to check what version you are using, along with how to rollback Microsoft Office and Disable Updates. 

Microsoft Dynamics GP crashes/closes when emailing after Office Update - Microsoft Dynamics GP Community

You should follow up with your IT provider if you are receiving the error message. If you have any questions or concerns please contact our GP Support team.

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