Office 365 and GP Error Message
If you are using Office 365 and Dynamics GP and are seeing the following error message when emailing or printing from GP to Word templates then you will need to roll back your build of Office 365.
There is currently an issue with the Office builds that were released on September 8th and likely installed on the 9th.
Channel | Version | Build | Release date | Previous Build |
Current Channel |
2008 |
13127.20408 |
September 9, 2020 |
13127.20296 |
Monthly Enterprise Channel |
2007 |
13029.20534 |
September 8, 2020 |
13029.20534 |
Monthly Enterprise Channel |
2006 |
13001.20648 |
September 8, 2020 |
13001.20520 |
Semi-Annual Enterprise Channel (Preview) |
2008 |
13127.20408 |
September 8, 2020 |
13127.20408 |
Semi-Annual Enterprise Channel |
2002 |
12527.21104 |
September 8, 2020 |
12527.21104 |
Semi-Annual Enterprise Channel |
1908 |
11929.20946 |
September 8, 2020 |
11929.20946 |
The link below outlines how to check what version you are using, along with how to rollback Microsoft Office and Disable Updates.
You should follow up with your IT provider if you are receiving the error message. If you have any questions or concerns please contact our GP Support team.