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Microsoft Teams - Tips and Tricks

Microsoft Teams is the hub for team collaboration in Office 365 that integrates the people, content, and tools your team needs to be more engaged and effective. When you log in to Office 365, under Apps, you will see the “Teams” App as shown below.


In case you don’t see the “Teams” app, please click on the “Explore all your apps - >” link at the bottom, as shown above.

There is a desktop and mobile client for teams, along with web access. Below are some tips and tricks to help get you started using teams.

What is a Team?

  • Teams contains Members (Users), Channels, Apps, Settings etc.
  • When we create a team, behind the scene, an Office 365 group is created.
  • Office 365 group services like Shared MailBox, Shared Calendar, Shared OneDrive for Business and Planners are available for all the members of the Team.
  • You create an owner of a team.
  • Assign members to your team.
  • You can make a team a favorite for it to show at the top of your list.


  • Channels are the segments in the team.
  • Channels are created based on a specific topic to discuss.
  • When a team is created, by default, there is one channel – “General” created.
  • Channels are added by clicking on … to the right of the team.

Conversations Chat (similar to Skype)

  • Click on the chat.
  • Select contacts.
  • Start a chat with one person.
  • Create a virtual group of people and name your group.
  • You can reply to a chat in the notification pop up in the lower right hand corner, without opening the thread.

Meeting in Teams

  • Click on the contact.
  • Can be started from the chat window or from a channel.
  • Click on the video icon.

Sharing your screen

  • In a meeting click on the Open sharetray.
  • Must share screen and not app.

Working in Teams and Channels

  • Go to teams section and select your team, within team select the channel.

Conversation tab

  • All messages are threaded conversations.
  • Use Reply option under each conversation to add further points to that conversation.
  • When creating a conversation it is good to add a subject.Clicking the 'A' icon you get more edit options.
  • Others will be able to see things you post, however if you do not use @mentions then they will not be notified.
  • Can use group name(Team name to notify everyone in the group) or you can also use @channel to notify everyone in the channel (only if you have favorited or follow the channel will you receive notifications).

Files Tab

  • All files are stored in SharePoint in the Office 365 group.
  • You can upload new files by dragging them over the page or clicking the upload button.
  • Clicking new will allow you to create a new folder or a new word, excel or PowerPoint document.It will open in online version of these apps.

Adding new tabs

  • Click on the + button to the wiki tab.
  • You can add an excel file, onenote notebook, planner, word, etc as a new tab.
  • You can add a document as a tab and have conversations about a document.If you remove the document tab conversations are still maintained.

Working with files

  • When you have file open you can click on the show tab conversation.This will allow you to post a comment about the file.This will show in the conversations tab.

Sending emails to a channel

  • Click on … to the right of the channel and select get email address.You can then send emails directly to the channel.

Saved Messages or Bookmarks

  • By clicking on the sash icon at the top of the message you can save or bookmark messages.
  • You recall all your saved messages by clicking on your profile picture top right and selecting 'Saved' or in the command bar /saved.


  • Using the back and forward button in the top left to go back or move forward from previous channels.

 Using command bar at the top

  • Using /files - allows you to see recent files.
  • Using/unread see unread activity.
  • Using /wiki - add notes to personal wiki.
  • Using /keys - see keyboard shortcuts.

Follow and Favorite Teams and Channels

  • When you favorite a channel, it stays visible in your teams list.If you follow a channel, you receive direct notification whenever there's new channel activity.
  • To favorite a channel click on the star new to channel name within the channel.
  • To follow a channel go to channel name and click on the .... > follow this channel.

If you have any questions on how to get started with Microsoft Teams please contact us

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