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5 Signs Your Company Needs CRM

When you open a business there are some tools you need and some you grow into. A website, some accounting software and a phone are necessities but you don’t need customer relationship management software before you have customer relationships to manage.  So, how do you know when you need to invest in CRM?

May 14, 2014
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Dynamics CRM 2013: What Is Social CRM? (And Why Does It Matter?)

Social media integration is the clock radio of software features – they stick it on everything, whether it needs it or not. On the other hand, there are applications that benefit from a social focus and CRM, with its emphasis on communication, collaboration and customer tracking, is at the top of that list. So, what makes a CRM ‘social’?

March 26, 2014
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